RETURN POLICY

Nero Line’s return policy applies to customers in Canada. Returns and exchanges are accepted. All returned items must be unused and in their original packaging to be eligible.

Customers have a 5-day return window to request a return. Returns are processed by mail, and a free return label is included in the package. No restocking fees apply.

Once the returned item is received and approved, refunds are issued in CAD and processed within 5 days.

Privacy Policy

Nero Line is committed to protecting your personal information and privacy. When you visit our website and make a purchase, we may collect personal details such as your name, email address, shipping address, and payment information. This information is used to: Process and fulfill orders, communicate with customers regarding purchases, improve our website and customer experience.

We do not sell or rent your personal information to third parties. Your information may only be shared with trusted service providers (such as payment processors and shipping carriers) to complete your order.

All transactions are secured through SSL encryption to protect your data. By using our website, you consent to the collection and use of your information as described in this policy.

If you have any questions regarding your privacy, please contact us at nero_line_@hotmail.com.

TERMS AND CONDITIONS

By using the Nero Line website, you agree to these terms and conditions. We strive to ensure all product information, images, and pricing are accurate but reserve the right to correct or update content at any time without notice.

By placing an order, you agree to provide accurate information. Nero Line may cancel or refuse orders suspected of fraud or unauthorized activity.

All prices are listed in CAD and are subject to change. Product availability may vary. Nero Line is not responsible for delays caused by shipping carriers or external factors beyond our control.

For questions, please contact nero_line_@hotmail.com.